Refund Policy for Beautsome

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At Beautsome, your satisfaction is our priority. We understand that sometimes a product may not meet your expectations. Here is our policy regarding returns and refunds:

1. Eligibility for Returns:

  • Returns are accepted within 30 days of the original purchase date.
  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. Non-Returnable Items:

  • Certain types of items cannot be returned, such as perishable goods, custom products, and personal care goods.
  • Sale items are also typically non-refundable. Only regular-priced items may be refunded.

3. Proof of Purchase:

  • To complete your return, we require a receipt or proof of purchase.

4. Refunds Process:

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
  • If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

5. Late or Missing Refunds:

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next, contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

6. Exchanges:

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected].

7. Shipping Costs for Returns:

  • The customer will be responsible for paying for the shipping costs for returning the item. Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.

8. Contact Us:

  • For more information about our refund policy, or if you have questions, please contact us by e‑mail at [email protected].

Thank you for shopping with Beautsome. We appreciate your understanding and adherence to our Refund Policy.

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